Privacy Policy

Certometer is dedicated to safeguarding your privacy and personal data. We highly value your privacy and treat the personal information you provide to us while utilizing our Website, Products, or Services with utmost care, adhering to the Certometer Privacy Policy. It is important for us that you understand the methods by which we gather, utilize, and distribute data about you through Certometer website and/or mobile application. Our privacy policy is formulated in compliance with pertinent data protection laws, encompassing, but not limited to, the IT Act of 2000.

This Privacy Policy ("Privacy Policy") pertains to the Certometer website, encompassing all its web pages (the "Website"). The Website is the property of Certometer ("we", "us", "our", and "ourselves"), which is accountable for adhering to robust and transparent privacy procedures. Furthermore, it elucidates your options regarding the utilization, access, withdrawal of consent (in accordance with the stipulations herein), and rectification of your personal information. The utilization of information gathered through our Service(s) shall be restricted to the purpose of furnishing the service you have selected. For the intention of this Privacy Policy, sensitive personal data or information of a personal nature is construed as defined under applicable privacy laws. It is noteworthy that the terminology "personal information," "personally identifiable information," or "personal data," as employed in this Privacy Policy, incorporates sensitive personal data or information, wherever pertinent and/or mandated under relevant privacy laws.

By accessing the Website and its services, you acknowledge that you have perused, comprehended, and assented to be bound by all the terms and conditions described in this privacy policy. Should you disagree with this privacy policy and the applicable Terms of Use, we kindly advise you to refrain from accessing or utilizing the Website or any of its services.

This Privacy Policy explains how Certometer collect, use, disclose, and safeguard your information when you visit our website [www.certometer.com] and use our services. Please read this policy carefully to understand our practices regarding your personal data.

Utilization of Your Personal Information and Additional Data

This Privacy Policy serves as the framework for the handling of the personal information you furnish to us. Your personal information is used exclusively to furnish our services to you. Additionally, we utilize your Personal Identifiable Information (PII) in conjunction with other Personally Non-Identifiable Information (non-PII) to better understand our users and refine the content and functionality of our platform.

Personal Identifiable Information

We may gather the personal information from you under the following circumstances:

• When you visit our website or mobile applications and willingly provide the ensuing information through one of our contact forms, a chat or phone session, or during the procurement of one of our courses, or when you register on our platform:
• Contact Information, including name, email address, mailing address, phone number, and IP.
• Details pertaining to your work/profession, such as company name, role, team-size, and type of business.
• Your account particulars, which may encompass billing information and account password.
• Note: All monetary transactions are conducted through secure payment gateway providers. We do not retain any card information (apart from the last 4 digits of your card) on our servers.
• When you utilize our Learning Management System (*.lms.certometer.com), mobile applications, our support system, or respond to our surveys:
• Contact Information, such as name, email address, mailing address, IP address, geographic location, or phone number.
• Unique Identifiers, like username or password.
• When you utilize our community website or blogs.

Users may, however, peruse our Site anonymously. We will only gather personal identification information from Users if they voluntarily provide such information to us. Users always reserve the right to decline to furnish personally identifiable information, although this may restrict them from utilizing certain Site-related functionalities and activities.

Non-Personally Identifiable Information

We capture certain data that cannot be directly linked to an individual. As mentioned below:

• Device type
• Browser type
• Location
• Language preference
• Time zone
• Screen size
• Referring/exit pages

Use

The personal information we gather from the Websites, chatbox, mobile, email, or during your use of the Service(s) may be utilized for the following purposes:

• Provision of the Service(s).
• Dispatching Notifications / email communications.
• Evaluation of your business needs to identify or propose suitable products.
• Distribution of requested product or service information.
• Response to customer service inquiries.
• Administration of your account.
• Sending promotional and marketing communications.
• Facilitation of transactions with other users when utilizing our Service(s).
• User behavior analyses at a high level to understand the users interest in different areas of the website.

We utilize your personal information to engage with you regarding our services, including providing information about content, courseware, products, inquiries, and services through various channels (e.g., web, phone, email, chat). By consenting to this Privacy Policy, you explicitly authorize us to do so, irrespective of whether you have registered under DND, DNC, or NCPR services.

When you furnish us with personal information about your contacts, we will solely utilize this information for the specific purpose for which it was provided.

Data Usage

How We Use Your Information

To Provide and Manage Services

• To register you for courses and certifications
• To process your payments
• To provide customer support

To Communicate with You

• To send administrative information, such as updates to our terms, conditions, and policies
• To respond to your inquiries and provide customer support

To Improve Our Services

• To personalize your experience on our website
• To analyze trends and usage of our services
• To develop new products, services, and features

Disclosure of Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf or assist us in providing the services to you.
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.
• With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

Data Security

We employ administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Certometer
Email: support@certometer.com